Dimplex Electric Heater CASTILLO CST20 User Manual

CASTILLO CST20  
ZAMORA ZAM20  
08/19760/1 (UK) Issue 1  
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility  
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336  
 
Castillo CST20 & Zamora ZAM20  
IMPORTANT:THESE INSTRUCTIONS SHOULD BE READ CAREFULLYAND RETAINED FOR FUTURE REFERENCE  
Controls - see Fig. 2  
Important Safety Advice  
Three switches provide a choice of heat settings. A switch is in the ON  
position when the side with the markings on (i.e. I, I, or II) is pushed in.  
When using electrical appliances, basic precautions should  
always be followed to reduce the risk of fire, electrical shock,  
and injury to persons, including the following:  
Switch 1 (I)  
Controls the electricity supply to the heater and flame  
effect.  
If the appliance is damaged, check with the supplier before  
installation and operation.  
Note: This switch must be in the ON (I) position for  
heater to operate with or without heat.  
Do not use outdoors.  
Switch 2 (I) Provides 1kW heat output  
Do not use in the immediate surroundings of a bath, shower or  
swimming pool.  
Switch 3 (II) Provides 2kW heat output with switch 2  
Do not locate the heater immediately below a fixed socket outlet  
or connection box.  
Thermal Safety Cut-out  
A thermal safety cut-out is incorporated in the heater to prevent damage  
due to overheating. This can happen if the heat outlet was restricted in  
any way. The heater will switch on once the obstruction has been  
removed and the heater has cooled. If the cut-out continues to operate  
intermittently, the heater should be switched off and a service agent  
contacted.  
Do not cover the heater. Do not place material or garments on  
the heater, or obstruct the air circulation around the heater, for  
instance by curtains or furniture, as this could cause  
overheating and a fire risk.  
This appliance is not intended for use by children or other  
persons without assistance or supervision if their physical,  
sensory or mental capabilities prevent them from using it safely.  
Children should be supervised to ensure that they do not play  
with the appliance.  
Maintenance  
WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY  
BEFORE ATTEMPTING ANY MAINTENANCE.  
Do not use this heater in series with a thermal control, a program  
controller, a timer or any other device that switches on the heat  
automatically, since a fire risk exists when the heater is  
accidentally covered or displaced.  
Lamp Replacement - see Fig.’s 3, 4 & 5  
There are two lamps located beneath the fuel effect. To gain access to  
the lamps, remove the coal/pebbles and place in a container. Remove  
the front fret/fuel effect from the fire by lifting it up and out from the  
slots on the fire - see Fig. 3.  
Ensure that furniture, curtains or other combustible material  
are positioned no closer than 1 metre from the heater.  
In the event of a fault unplug the heater.  
Remove the rotisserie by carefully sliding the rubber connecter off the  
Unplug the heater when not required for long periods.  
motor shaft - see Fig. 4.  
Although this heater complies with safety standards, we do  
not recommend its use on deep pile carpets or on long hair  
type of rugs.  
Remove the defective lamp by unscrewing it as shown in Fig. 5.  
Replace with a 60W E14 SES Clear Candle lamp. Take care not to  
over-tighten the lamp.  
The appliance must be positioned so that the plug is accessible.  
Refit the front fret/fuel effect and replace the coal/pebbles.  
If the supply cord is damaged it must be replaced by the  
manufacturer or service agent or a similarly qualified person  
in order to avoid a hazard.  
Recycling  
Keep the supply cord away from the front of the heater.  
For electrical products sold within the European  
Community.  
At the end of the electrical products useful life it should  
not be disposed of with household waste. Please  
recycle where facilities exist. Check with your Local  
Authority or retailer for recycling advice in your country.  
General  
Unpack the heater carefully and retain the packaging for possible future  
use, in the event of moving or returning the fire to your supplier. Loose  
coals and pebbles are packed separately within the carton. When the  
heater is assembled the coals or pebbles are placed on top of the fuel  
bed up to a maximum weight of 6kg.  
Cleaning  
WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY  
BEFORE CLEANING THE HEATER.  
The fire incorporates a flame effect, which can be used with or without  
heating, so that the comforting effect may be enjoyed at any time of the  
year. Using the flame effect on its own only requires little electricity.  
For general cleaning use a soft clean duster – never use abrasive  
cleaners. The glass viewing screen should be cleaned carefully with a  
soft cloth. DO NOT use proprietary glass cleaners.  
These models are designed to be free standing and are normally  
positioned against a wall.  
To remove any accumulation of dust or fluff the soft brush attachment of  
a vacuum cleaner should occasionally be used to clean the outlet grille  
of the fan heater.  
Before connecting the heater check that the supply voltage is the same  
as that stated on the heater.  
Please note: Used in an environment where background noise is very  
low, it may be possible to hear a sound which is related to the operation  
of the flame effect. This is normal and should not be a cause for  
concern.  
After Sales Service  
Your product is guaranteed for one year from the date of purchase.  
Within this period, we undertake to repair or exchange this product  
free of charge (excluding lamps & subject to availability) provided it  
has been installed and operated in accordance with these instructions.  
Electrical connection  
Your rights under this guarantee are additional to your statutory rights,  
which in turn are not affected by this guarantee.  
WARNING – THIS APPLIANCE MUST BE EARTHED.  
This heater must be used on anAC ~ supply only and the voltage marked  
on the heater must correspond to the supply voltage.  
Should you require after sales service you should contact our customer  
services help desk on 0870 727 0101. It would assist us if you can  
quote the model number, series, date of purchase, and nature of the  
fault at the time of your call. The customer services help desk will also  
be able to advise you should you need to purchase any spares.  
Before switching on, please read the safety warnings and operating  
Instructions.  
Please do not return a faulty product to us in the first instance as this  
may result in loss or damage and delay in providing you with a  
satisfactory service.  
Please retain your receipt as proof of purchase.  
 
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014,  
EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336  
Glen Dimplex UK Limited  
UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)  
Millbrook House  
Grange Drive  
Hedge End  
Southampton  
Hampshire. SO30 2DF  
Customer Services:  
Republic of Ireland  
Tel.  
0870 7270101  
0870 7270102  
01 8424833  
Fax.  
e-mail  
Tel.  
 

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