Aastra Telecom Telephone 9316CW User Manual

9316CW Installation  
and  
User Guide  
 
Table of Contents  
Introduction  
1
Key Descriptions  
The Set Options list  
Basic Installation  
Connecting the line cord  
Connecting an optional fax  
machine or modem  
Connecting the power adaptor  
Desk Mounting  
Optional Wall Mounting  
Adjusting the Display  
The Set Options Key  
memory keys  
5
18  
Basic Features  
Making a call  
Answering a call  
6
6
memory keys  
Making a Handsfree call  
Putting a call on mute  
Using the Redial List  
SuperFlash  
Turning the display of Call Waiting  
Identification on or off  
Changing the display language  
Turning the ringer on or off  
Entering area codes  
21  
9
10  
11  
Knowing when you have  
Setting ring tone and ringer volume 11  
Controlling the ringer volume  
Controlling the receiver volume  
Controlling the speaker volume  
11  
24  
Index  
26  
27  
27  
Directory  
Directory  
Saving an active call into Directory 12  
Saving a memory key entry to the  
Directory  
12  
12  
13  
14  
14  
14  
27  
Entering Names  
Finding items in the Directory  
Editing in the Directory  
Deleting items from the Directory  
Callers List  
15  
15  
15  
15  
Using the Callers List  
Setting up the Callers List  
Finding an item in the Callers List  
 
 
Introduction  
Thank you for purchasing 9316CW telephone. We think you’ll find it’s full of exciting  
features. With a personal Directory and a Callers list, your new telephone is designed to  
take full advantage of the latest services offered by your local telephone company.  
When you subscribe to services such as Calling Line Identification and Call Waiting Iden-  
tification through your local telephone company, your 9316CW will show you all the  
caller information you’ll need on its three-line back-lit display. For example, before you  
even answer a call you’ll know who is calling, even if it’s a Call Waiting call. And Call  
Waiting Identification information can appear on two telephone extensions at the same  
time so that someone at either extension can initiate the switch to a Call Waiting call. Your  
telephone will also tell you how many new callers you have.  
You can set up a personal Directory in which you can enter up to 50 names and numbers,  
and your Callers List will log up to 50 incoming calls. The Options List makes it easy for  
you to personalize your telephone, and the back-lit three-line display provides walk-  
through prompting that makes all of the many features and options even easier to custom-  
ize. Please read on for more information on the many features of your 9316CW.  
The names of these services may vary from area to area.  
 
1
 
Key Descriptions  
Moveable display  
Light  
Left/right arrows  
Sliding panel  
Down/up arrows  
Number card and lens  
Contrast  
Directory  
Save  
Hold  
Rls  
Callers  
Delete  
Link  
Redial  
Dial  
Handsfree  
Mute  
Handset  
Volume bar  
Dial pad  
Set Options  
8 memory keys  
¢
Cycles through eight settings to adjust the display contrast.  
Allows you to store and access up to 50 numbers and names.  
Stores numbers and names in the Directory and in memory keys.  
ß
ª
Allows you to move up and down any list such as the Set Options, Direc-  
tory, Callers List, or Redial List.  
Allows you to backspace and erase when predialing and when adding or  
changing numbers and names in the Directory, Callers List or in memory  
keys.  
˙
Adds a space when entering names in the Directory or in memory keys.  
Allows you to view status messages on the display.  
Puts the call on hold, inserts a pause and shifts between upper and lower  
case.  
 
2
               
®
Always hangs up a call. Also allows you to leave any list such as the Set  
Options List, Callers List, Redial List or Directory.  
Allows you to access a list of people who called.  
Allows you to erase memory keys, delete single or all items in the Directory  
and Callers List as well as the entire Redial List.  
˚
Allows you to access network features such as Call Waiting. Link is also  
referred to as Flash.  
µ
Allows you access to a list of the last five numbers you dialed.  
Dials any displayed number. Activates Handsfree mode if you have not  
lifted the handset.  
©
Activates the Handsfree speaker and microphone so you can listen and talk  
without lifting the handset. Also allows you to mute a handsfree call so that  
a caller cannot hear you.  
Allows you to adjust the receiver, speaker, and ringer volume.  
Memory keys store numbers, names, and features.  
The unlabeled Set Options key is hidden under the sliding panel and allows  
you to access ten options to customize your telephone.  
The Set Options list  
Set Options list  
page  
01. Change display language  
02. Set the time and date  
03. Select the ring tone  
10  
10  
11  
21  
21  
24  
22  
15  
23  
10  
04. Add a Timer key  
05. Select the dial pad mode  
06. Clear message waiting  
07. Enter area codes  
08. Set up the Callers List  
09. Add Security Number  
10. Call Waiting Identification display on or off  
Note: Please refer to each section for the default settings for the above options.  
 
3
       
Basic Installation  
This section explains how to install your 9316CW telephone.  
Connecting the handset cord  
Connecting the line cord  
1
Attach one end of the handset cord to the  
handset and the other end to the handset jack.  
Attach one end of the line cord to jack number  
1 and the other end of the line cord to the wall  
jack.  
Connecting an optional fax  
machine or modem  
Connecting the power adaptor  
1
2
!
Attach the line cord to jack number 2 and the  
other end to the modem or fax machine. This  
line cord is not supplied with the telephone.  
Attach the power adaptor to the base of the  
telephone where the warning symbol is  
marked. Connect the power adaptor into the  
closest electrical outlet.  
To avoid potential electrical shock hazard to personnel or damage to the tele-  
phone, use only the manufacturer-supplied equipment and installation proce-  
dures. Specifically, use only 2 or 4 conductor modular teledapt plug/cords with  
this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved  
Class 2 level C, rated as follows:  
For North American Markets mains nominal AC voltage 110-117V, Input: 110/  
117VAC, 50/60Hz, 10W and Output: 16VAC 250mA.  
For International Markets mains nominal AC voltage 220-240V, Input: 220/  
240VAC, 50/60Hz, 10W and Output: 16VAC 250mA.  
Substitution of non-approved equipment will void the Aastra Telecom Inc., war-  
ranty. For more information call 1-800-574-1611.  
 
4
           
Checking your telephone  
When you plug in your 9316CW, you may see a message asking you to make a language  
selection. Follow the directions on the display to select a language.  
Your telephone also runs a test to ensure that the line cords are connected properly. If the  
test fails, the display prompts you to check the line cord. Make sure that all connections  
are fastened securely.  
Desk Mounting  
Slide the stand back until it clicks  
into the locked position.  
Lower the stand into the slots on the base  
of the telephone, as shown above.  
Optional Wall Mounting  
Slide the stand back until it clicks  
into the locked position.  
Lower the stand into the slots on the base  
of the telephone, as shown above.  
Adjusting the Display  
The Set Options Key  
Place your 9316CW on a table or hang it  
on a wall, then adjust the display.  
Move the sliding panel over to the  
right to reveal the Set Options key.  
We recommend that you use a wall mounting plate which is available through your telephone company. If you are going to wall  
mount your 9316CW, use the 20 cm (8”) line cord supplied with your telephone.  
Note: The Ringer Equivalence Number (REN) is 1.4B for the 9316CW telephone. Please  
see the base of your telephone or the Regulations sheet for more regulatory and  
safety information.  
 
5
         
Basic Features  
Making a call  
You can use the 9316CW to simply make a regular call, or you can predial a telephone  
number to ensure it is correct before it is dialed out. Follow the procedures below to make  
a regular or predialed call.  
To make a regular call:  
1. Lift the handset or press ©.  
2. Enter the number using the dial pad.  
1. Enter the number using the dial pad.  
2. Lift the handset or press either ©  
or .  
Note: If you have turned on the live dial pad option, you will not have to lift the handset  
or press any buttons after entering the number. Refer to Selecting the dial pad  
mode on page 21.  
Answering a call  
To answer a call:  
1. Lift the handset or press ©.  
Calling Line Identification information is sent from the telephone company to your  
9316CW telephone between the first and second ring. Therefore, if you want the telephone  
number of the incoming call to appear on the display and in the Callers List, you must wait  
until the information appears on the display before answering the telephone.  
Putting a call on hold  
When you put a call on hold it is important to hang up the handset.  
To put a call on hold and take a call off hold:  
1. Make or answer a call.  
2. Press ˙. The display shows that the call is on hold.  
3. Hang up the handset.  
4. To retrieve the call, lift the handset or press either ˙ or ©.  
If you don’t retrieve the call within 15 minutes, the call is automatically dropped.  
Note: The 9316CW automatically releases the held call when a person on an extension  
telephone picks up the call. If you don’t hang up the handset after you have put a  
call on hold and that call is picked up by someone at another extension, the call is  
taken off hold but remains connected to your telephone. If this happens, any back-  
ground noise from your area will be heard by the caller and the person at the other  
extension.  
 
6
               
Making a Handsfree call  
You don’t have to use the handset to use your telephone. Instead, you can use Handsfree  
mode to place a call, or you can switch to Handsfree mode while a call is already in  
progress.  
To dial without picking up the handset:  
1. Press ©.  
To switch to a Handsfree call:  
1. Lift the handset.  
2. Enter the number using the dial pad.  
2. Enter the number using the dial pad.  
3. When the call is answered, press  
©.  
4. Hang up the handset.  
Putting a call on mute  
You can turn off the microphone so that the caller cannot hear you but you can still hear  
the caller. Muting a call only works when you are in Handsfree mode.  
To mute a call:  
1. Press ©.  
2. Without lifting the handset, make a call.  
3. To turn the microphone off, press ©again.You can hear your caller but your  
caller cannot hear you. The light beside © flashes.  
4. To speak to your caller, press © again. Each time you press ©, you  
switch between handsfree and mute.  
5. When the call is over, press ®.  
Using the Redial List  
The Redial List stores the last five numbers you dialed. When you press µ, the last  
number you called appears on the screen. You can scroll through the list to view the other  
numbers. Note that if you press µ after either lifting the handset or pressing  
©, your telephone automatically dials the last number in the Redial list.  
To make a call from the Redial List:  
1. Press µ. The display shows the last number you dialed.  
2. Find the number you wish to call by pressing ª.  
3. When the number is displayed, lift the handset or press either © or .  
There may be times when you want to delete the contents of the Redial List. For example,  
if you have dialed a personal number such as a password or your calling card number, you  
may not want it to appear in the list where anyone can see it.  
To delete the Redial List:  
1. Press µ.  
2. Press twice. The entire Redial List is deleted.  
 
7
                 
Call Waiting Identification  
The 9316CW is capable of displaying Call Waiting Identification information of a second  
incoming call while you have a call in progress. When you are on a call and you hear the  
Call Waiting tone, the Call Waiting information is displayed as shown below.  
Incoming caller's information  
(Caller One) is displayed.  
When you hear the Call Waiting tone,  
Caller Two's information is displayed.  
If you decide you want to speak to the new caller, simply press ˚. Your first call will  
˚. When you press ˚ and see a caller’s Identification information but only  
hear a dial tone, it means the caller has hung up. Your second call will be stored in the  
Callers List even if it isn’t answered. For more information about stored calls, see Using  
the Callers List on page 15.  
Note: The Call Waiting Identification display option must be enabled in order to see the  
Call Waiting Identification information on the display. Refer to Turning the display of  
Call Waiting Identification on or off on page 10.  
Super Call Waiting Identification  
The Super Call Waiting Identification feature allows the 9316CW and one other Super  
Call Waiting Identification compatible telephones to display identification information  
about the second call at the same time as shown below.  
Incoming caller's information  
Extension telephone picks up and also speaks with Caller One.  
(Caller One) is displayed.  
Extension  
Call Waiting tone sounds and Caller Two's  
information is displayed on both extensions.  
Extension  
You must subscribe to your telephone company for the Call Waiting with Calling Line Identification service.  
 
8
           
SuperFlash  
The SuperFlash feature allows either of two telephone extensions to activate the link to a  
Call Waiting call. When a person at either extension presses ˚, both extensions  
switch to and speak with the Call Waiting caller as shown in the diagrams below.  
Incoming caller's information  
(Caller One) is displayed.  
Extension telephone picks up  
and also speaks with Caller One.  
Extension  
Either telephone can press ˚  
to speakwith Caller Two.  
Call Waiting tone sounds and Caller Two's  
information is displayed on both extensions.  
Extension  
Both telephones speak to Caller Two  
and see the displayed information.  
Either telephone can press ˚ again  
to switch back to Caller One.  
Calls are not disconnected when you press ˚. If you wish to return to your first  
caller press ˚ again. The 9316CW and one other SuperFlash compatible telephone  
extension will switch between the two callers each time you press ˚. Once you have  
switched to one caller by pressing ˚, you must wait three seconds before you can  
switch back to the previous caller. When you press ˚and see a caller’s Identification  
information but only hear a dial tone, it means that the caller has hung up.  
To end a call, ensure you can see that call’s Identification information (you may have to  
press ˚), then press ®.  
Note: SuperFlash and Super Call Waiting Identification only work with SuperFlash and  
Super Call Waiting Identification compatible telephones.  
You must subscribe to your telephone company for the Call Waiting with Calling Line Identification service.  
 
9
   
Turning the display of Call Waiting Identification on or off  
You can choose whether or not Call Waiting Identification is displayed on your telephone.  
To turn Call Waiting Identification on or off:  
1. Press the Set Options key.  
2. Use ª to scroll to number 10 or press ⁄‚ to go directly to the item.  
3. Press to turn the Call Waiting Identification display on or off.  
4. Press ®.  
Note: Turning the display of Call Waiting Identification on or off does not turn the feature  
itself on or off. When the Call Waiting display is turned off, you will still hear the  
Call Waiting tone when a Call Waiting call comes in, but the identification informa-  
tion for the Call Waiting caller will not appear on your display screen. Contact your  
local telephone company to subscribe or unsubscribe to Calling Line Identification  
with Call Waiting Identification services.  
Changing the display language  
For changing business requirements, you may wish to change the language of your display  
messages and prompts.  
To change the display language:  
1. Press the Set Options key.  
2. Use ª to scroll to number 1 or press ‚⁄ to go directly to the item.  
3. Press to change the language.  
4. Press until the display language you want appears on the display.  
5. Press £ to select the displayed language.  
6. Press ®.  
Setting the date and time  
If you subscribe to the Calling Line Identification service from your telephone company,  
the date and time are set automatically after you receive your first incoming call. If you do  
not subscribe, you must set the date and time manually.  
To set the date and time manually:  
1. Press the Set Options key.  
2. Use ª to scroll to number 2 or press ‚¤to go directly to the item.  
3. Press and follow the instructions on the display.  
4. Press ®.  
To resume the automatic date and time setting (if the date and time has been set manually),  
disconnect the power supply, then re-connect it. After your first incoming call, the date and  
time are automatically set.  
 
10  
               
Turning the ringer on or off  
To turn the ringer on:  
To turn the ringer off:  
1. Press the left side of . Con-  
tinue pressing the left hand side until  
the ringer is off.  
1. Press the right side of . Con-  
tinue pressing the right hand side until  
you reach the desired ring volume.  
Ringer is OFF appears on the display.  
Note: Do not lift the handset while you are turning the ringer on or off.  
Setting the ring tone and ringer volume  
You can choose one of four different ring tones and set the ringer volume.  
To set the ring tone and volume:  
1. Make sure that the ringer is turned on.  
2. Press the Set Options key.  
3. Use ª to scroll to number 3 or press ‚‹ to go directly to the item.  
4. Press and follow the instructions on the display.  
When picking the ring tone, press to adjust the volume.  
5. Press ß to end when you are satisfied with ring tone and ringer volume.  
Note:You cannot turn the volume off when you are choosing the ring tone.  
6. Press ®.  
Controlling the ringer volume  
When the telephone is ringing, you can press the left or right side of the volume bar  
to adjust the ringer volume.  
Controlling the receiver volume  
When you are on the telephone, you can press the left or right side of the volume bar  
to adjust the receiver volume. When you have completed your call, the receiver  
volume returns to default.  
Controlling the speaker volume  
When you are listening through the speaker, you can press the left or right side of the vol-  
ume bar to adjust the speaker volume.  
 
11  
                     
Directory  
The 9316CW stores the numbers and names of up to 50 of your business associates, cli-  
ents, contacts, and friends in your Directory. You can dial these numbers by selecting  
them.  
Names are sorted alphabetically starting with their first character. (If you want your Direc-  
tory sorted by the last name, enter the last name first.) If you do not enter a name, the item  
is sorted by telephone number. The Directory items with only a telephone number are  
numerically sorted at the beginning of the Directory.  
Saving numbers and names to the Directory  
To save a new number and name:  
To save from the display:  
1. Press ß.  
1. Ensure a number is on the display.  
Choose a number from the Directory,  
Redial List, or Callers List, or turn off  
the Live Dial Pad option and press a  
memory key.  
2. Press ¢.  
2. Press ß.  
3. Enter the number using the dial pad.  
3. Press ¢. If the name is displayed  
with the number, both are now saved in  
the Directory.  
4. Press ß. Only the number is  
4. If no name is displayed, you are  
prompted to enter one. If you do not  
want a name, go to step 5. To enter a  
name, use the dial pad. (See Entering  
Names on page 13.)  
stored at this point.  
5. If you do not want a name, go to step  
6. To enter a name, use the dial pad.  
(See Entering Names on page 13.)  
5. Press ß.  
6. Press ß.  
Saving an active call into the Directory  
To save an active call:  
1. Answer or make a call.  
2. Press ß.  
3. Press ¢. If the name was displayed with the number, both are now saved in the  
Directory.  
4. If no name is displayed, you are prompted to enter one. If you do not want to enter  
one, go to step 5. To enter one, use the dial pad. (See Entering Names on page 13.)  
5. Press ß.  
6. Press ®.  
 
12  
         
Saving a memory key entry to the Directory  
To save a memory key entry into the Directory:  
1. Press the desired memory key. Ensure the live dial pad option is turned off.  
2. Press ß.  
3. Press ¢. If the name was displayed with the number, both are now saved in the  
Directory.  
4. If no name is saved, you are prompted to enter one. If you do not want to enter a  
name, go to step 5. To enter a name, use the dial pad. (See Entering Names on  
page 13.)  
5. Press ß.  
6. Press ®.  
Entering Names  
You can program names to correspond with numbers you have entered into the Directory  
or a memory key. The following paragraphs explain how to enter letters using the dial pad.  
Before you can use the dial pad to enter names, you must first save or edit a number in the  
Directory or memory key.  
To program a name, find the dial pad key that has the first character of the name. Keep  
watching the display as you press the key until that character appears on the display. Press  
a different dial pad key for the next character. If the next character is on the same key,  
press to move to the next space. To display upper case letters, press ˙, then  
press the appropriate dial pad key. To insert a space, press . To backspace and erase  
a mistake, press .  
For example, to enter the name Ruth press these keys:  
‡‡, °°, , °, .  
If you wish to change a digit or letter after you have entered it, press to erase it.  
, - ’ & . ( ) 1  
g G h H i I 4  
p P q Q r R s S 7  
*
¤
°
a A b B c C 2  
j J k K l L 5  
t T u U v V 8  
0
·
£
d D e E f F 3  
m M n N o O 6  
w W x X y Y z Z 9  
#
Making a call from the Directory  
To make a call from the Directory:  
1. Press ¢.  
2. Press ª or use the dial pad to find the item you want to dial out.  
3. Lift the handset or press either © or .  
4. To end the call, hang up the handset or press ®.  
 
13  
           
Finding items in the Directory  
To find items in the Directory:  
1. To see the Directory heading, press ¢.  
2. To see the listings that start with a particular letter, press the appropriate dial pad key.  
Then to see the other listings under that letter, press . (For example: takes  
you to the first "J" listing, then takes you to the next "J" listing. takes you  
to the first "K" listing.) Use the letter chart shown previously.  
OR, to move down and up the list, press or . If you want to scroll  
steadily, press and hold or .  
3. To leave the Directory at any time, press ¢ or ®.  
Note: If you are on a call while you are viewing the Directory, pressing ®also drops  
the call.  
Editing in the Directory  
To edit a number and/or name in the Directory:  
1. Press ¢.  
2. Press ª to find the item you want to edit.  
3. To begin editing, press .  
4. If you do not want to change the number, go to step 5. To backspace and erase dig-  
its, press . To add digits, use the dial pad.  
5. Press ß.  
6. If you don’t want to change the name, go to step 7. To change or add to a name, use  
and the dial pad. (See Entering Names on page 13.) If you edit the wrong  
item or want to quit without saving changes, press ¢ or ®.  
7. Press ß.  
8. Press ®.  
Deleting items from the Directory  
To delete individual items:  
1. Press ¢.  
2. Press ª to find the item you want to delete.  
3. Press twice.You are still in the Directory.  
4. Press ® or ¢ to exit the Directory at any time.  
To delete all items:  
1. Press ¢.  
2. Press .  
3. Press again to confirm deletion of the entire Directory.  
4. Press ®.  
 
14  
             
Callers List†  
Using the Callers List  
The 9316CW stores up to 50 calls in the Callers List.Your telephone logs the number (and  
name if available) of the caller, when they last called, and the number of times they tried to  
reach you. See Callers List display messages on page 26 for a description of the display  
messages and icons.  
If the telephone number of the incoming call matches a number that you have programmed  
with a name in a memory key or the Directory, the Callers List shows the name first and  
then the number. You can choose to log either all incoming calls or only unanswered calls  
in the Callers List.  
Setting up the Callers List  
You can program the 9316CW to record only unanswered calls or all incoming calls. The  
default is to record all calls.  
To change the Callers List:  
1. Press the Set Options key.  
2. Use ª to scroll to number 8 or press ‚° to go directly to the item.  
3. Press to change the Callers List.  
Finding an item in the Callers List  
To find items in the Callers List:  
1. To see the Callers List heading, press .  
2. To see the first new caller in the list, press .  
To move down and up the list, press ª.  
If you want to scroll steadily, press and hold ª.  
3. To leave the Callers List at any time, press or ®.  
Note: If you are on a call while viewing the Callers List, pressing ® drops the call.  
Making a call from the Callers List  
To dial a number in the Callers List:  
1. Press .  
2. Use ª to find the number you want to dial.  
3. Lift the handset or press either © or .  
4. To end the call, hang up the handset or press ®.  
Note: When you finish the call, the display returns to the Callers List.  
If you call a number from the Callers List and you do not get connected, you may have to  
edit the number (for example, the number may be long distance and you may have to add  
“1”). See Editing in the Callers List on page 16.  
You must subscribe to your telephone company for the Calling Line Identification service.  
 
15  
                     
Editing in the Callers List  
To edit a number in the Callers List:  
1. Press .  
2. Use ª to find the number you want to edit.  
3. Press any key on the dial pad to begin editing.  
4. To add digits, use the dial pad. To erase one digit to the right of the cursor, press  
. To erase one digit to the left of the cursor, press .  
Caution: The Callers List does not save changes. If you plan to call the number  
again, copy it to the Directory or a memory key.  
5. To dial the edited number, lift the handset or press either © or .  
To have the Callers List show local numbers without the area code and internal numbers as  
extensions, see Entering area codes on page 22.  
1. Press .  
2. Use ª to find the item you want to edit.  
3. Using the dial pad, press and the area code if necessary.  
4. To dial the edited number, lift the handset or press either © or .  
5. If you want to save the number to the directory, press ß. See Saving numbers  
and names to the Directory on page 12.  
Saving Callers List numbers to the Directory or a Memory key  
1. Press .  
2. Use ª to find the number you want to copy.  
3. Press ß.  
4. Press ¢ or the memory key where you want to store the number.  
5. If no name is displayed, you are prompted to enter one.To enter a name, use the dial  
pad. (See Entering Names on page 13.) If you do not want to enter a name, go to  
step 6.  
6. Press ß.  
7. To leave the Callers List at any time, press or ®.  
 
16  
             
Deleting from the Callers List  
To delete a number in the Callers List:  
To delete all numbers in the Callers List:  
1. Press .  
1. Press .  
2. Use ª to find the item you want 2. Press twice.  
to delete.  
3. Press twice.  
3. To leave the Callers List at any time,  
press or ®.  
You are still in the Callers List.  
4. To leave the Callers List at any time,  
press or ®.  
Memory keys  
Saving numbers and names in memory keys  
You can save the numbers and names of your customers, business associates, or anyone  
you call frequently in 9316CW’s eight memory keys. You can store more numbers and  
names in the Directory. See the Directory on page 12 for more information.  
To save a number and name:  
1. Press ß.  
2. Press the desired memory key.  
3. Enter the number using the dial pad.You can enter a maximum of 24 digits.  
Note: If you require a pause (for example, between a telephone number and an  
access code), press ˙ where you want the pause. Each pause is 2 seconds.  
4. Press ß.  
5. To skip the name, go to step 6. To enter a name, use the dial pad.  
(See Entering Names on page 13.)  
6. Press ß.  
7. Label the memory key. (See the diagram on page 18.)  
Saving from the display into memory keys  
To save from the display:  
1. Ensure that a number is on the display. (For example, answer a call or make a call  
using the dial pad, or use the Redial List or Callers List.)  
2. Press ß.  
3. Press the desired memory key. If the name was displayed with the number, both are  
now saved in the memory key.  
4. If no name is displayed, you are prompted to enter one. If you do not want to enter a  
name, go to step 5. To enter a name, use the dial pad. (See Entering Names on  
page 13.)  
5. Press ß.  
6. Label the memory key. (See the diagram, Labeling the memory keys on page 18.)  
 
17  
                   
Labeling the memory keys  
After programming the memory keys, label them with the supplied blank labels and  
key caps.  
Making calls from memory keys  
To call from a memory key:  
1. Lift the handset or press either © 1. Press the memory key with the number  
or . you want to dial out.  
2. Press the memory key with the number 2. Lift the handset or press either  
you want to dial out. ©or .  
To predial from a memory key:  
Note: If the Live dial pad option is turned on, you do not have to lift the handset or press  
any other button. Pressing the memory key will automatically dial the number and  
put the telephone in Handsfree mode.  
Editing memory keys  
To edit a memory key:  
1. To see its contents, press the memory key.  
2. Press .  
3. If you do not want to change the number, go to step 4. To backspace and erase dig-  
its, press . To add digits, use the dial pad.  
4. Press ß.  
5. If you do not want to change the name, go to step 6. To add letters, use the dial pad.  
(See Entering Names on page 13.) To erase letters, press .  
6. Press ß.  
Note: The Live dial pad option must be turned off to edit memory keys. (See Selecting  
the dial pad mode on page 21.)  
Keep key caps and the sliding panel away from small children. These small parts may come off the telephone if  
it is dropped.  
 
18  
               
Deleting memory keys  
To delete a memory key:  
1. To see its contents, press the memory key.  
2. To erase, press twice.  
Note: The Live dial pad option must be turned off to edit memory keys. (See Selecting  
the dial pad mode on page 21.)  
Saving features in memory keys  
For easy access, you can save the feature codes of telephone company services in your  
memory keys. This works well with network features such as Call Forwarding, Call  
Screen and Call Return. Some features require an On and Off code in two separate keys,  
while other features are stored on only one key. The following procedures show you how  
to save both On and Off codes.  
To save a feature On code:  
1. Press ß.  
To save a feature Off code:  
1. Press ß.  
2. Press the desired memory key.  
2. Press the desired memory key.  
codes for turning the feature On.†  
code for turning the feature Off.†  
Read the display to confirm the num-  
ber.  
Read the display to confirm the num-  
ber.  
4. Press ß again.  
4. Press ß again.  
5. Enter the feature name using the dial  
pad. (See Entering Names on  
page 13.)  
5. Enter the feature name using the dial  
pad. (See Entering Names on  
page 13.)  
6. Press ß again.  
6. Press ß again.  
7. Label the memory key. (See the dia-  
gram on page 18.)  
7. Label the memory key. (See the dia-  
gram on page 18.)  
Note: Contact your telephone company for the appropriate feature codes.  
Using feature keys  
When a memory key is programmed with a feature code, you can use the memory key to  
activate or deactivate the feature.  
To turn a feature on or off:  
1. Press the memory key where you stored the desired feature. The display shows the  
feature name and code.  
2. Lift the handset or press either © or .  
The feature code is dialed out, which turns the feature on or off.  
Note: If the Live dial pad option is turned on, you do not have to lift the handset or press  
any other button. Pressing the memory key will automatically dial the feature code  
and put the telephone in Handsfree mode.  
You must subscribe to your telephone company for Custom Calling Features.  
 
19  
             
Saving a feature and light in memory keys  
You can make the set indicator light come on when you turn a feature on and go off when  
you turn that same feature off. You can only do this with one feature, and the feature must  
have separate On and Off codes (such as Call Forwarding).  
For example, you may want the light to remind you that you have turned Call Forwarding  
on. To do this, use one key to turn the indicator light on when you activate the feature. Use  
the second key to turn the indicator light off when you deactivate that same feature. The  
following procedure shows you how to program a FeatureLight On and Off key.  
To save a FeatureLight On key:  
To save a FeatureLight Off key:  
1. Press ß. Do NOT select a mem- 1. Press ß. Do NOT select a mem-  
ory key yet.  
ory key yet.  
2. To program the light on, press .  
3. Press the desired memory key.  
4. Enter the telephone company feature  
2. To program the light off, press .  
3. Press the desired memory key.  
4. Enter the telephone company feature  
code for turning the feature off.†  
code for turning the feature on.  
5. Press ß.  
5. Press ß.  
6. Read the display to confirm the num-  
ber.  
6. Read the display to confirm the num-  
ber.  
7. Label the memory key.  
7. Label the memory key.  
(See the diagram on page 18.)  
(See the diagram on page 18.)  
Note: Contact your telephone company for the appropriate feature codes.  
Using FeatureLight keys  
To turn a feature and light on or off:  
1. Press the memory key where you stored the FeatureLight.  
The display shows FeatureLight ON or FeatureLight OFF.  
2. Lift the handset or press either © or .  
The feature and light turn on or off. (When the feature and light are on and you are  
not using the telephone, the display shows Feature ON as a reminder.)  
 
20  
         
Advanced Features  
Adding a timer key  
You can program any of the memory keys to be a Timer key.  
To add a timer key:  
1. Press the Set Options key.  
2. Use ª to scroll to number 4, or press ‚› to go directly to the item.  
3. Press to add a Timer key.  
4. Press a memory key.  
5. Press ß.  
6. Label the Timer key. (See the diagram on page 18.)  
Using the call timer  
The timer key is used to time the length of a call.  
To show the timer on the display:  
1. Make or answer a call. The timer starts running automatically.  
2. Once on the call, press the Timer key. The display shows the running time of the call.  
Press the Timer key to see the date and time.  
3. When the call is over, hang up the handset or press ®. The timer stops counting.  
Note: To show the elapsed time of the most recent call (or last call) when you are not on a  
call, press the Timer key.  
Deleting a timer key  
To delete the timer key:  
1. Press the timer key.  
2. Press twice.  
Selecting the dial pad mode  
When you select the dial pad mode, you are turning the Live dial pad option on or off.  
With Live dial pad on, the telephone automatically dials out and turns on Handsfree as  
soon as you press a dial pad key or a memory key. When Live dial pad is off, the telephone  
is in regular or predial mode. This means after you dial the telephone number you must lift  
the handset or press either or © before the telephone number is dialed.  
To select the dial pad mode:  
1. Press the Set Options key.  
2. Use ª to scroll to number 5 or press ‚fi to go directly to the item.  
3. Press to change the dial pad mode.  
4. Press ®.  
 
21  
                       
Entering area codes  
When you enter an area code or prefix using this feature, your 9316CW telephone will  
remove that code or prefix from incoming numbers that are logged in the Callers List. For  
example, if you enter your area code into this option, all calls in your area code will appear  
in the Callers List with the area code stripped off (the area code will appear in brackets  
after the number). This may make it easier to identify local calls. You can enter three sepa-  
rate area codes or prefixes, each up to seven digits long.  
To enter area codes and prefixes:  
1. Press the Set Options key.  
2. Use ª to scroll to number 7 or press ‚‡ to go directly to the item.  
3. Press .  
4. Enter the area code or prefix and press ß.  
Repeat this step for each area code or prefix you want to enter.  
5. Press ®.  
To delete or change an area code or prefix:  
1. Press the Set Options key.  
2. Use ª to scroll to number 7 or press ‚‡ to go directly to the item.  
3. Press . The first area code is displayed. If this is the number you want to delete or  
change, go to step 5.  
4. Press ß until you see the number you want to change or delete.  
5. Press to backspace and delete or change the area code or prefix.  
6. Press ß.  
7. Press ®.  
 
22  
     
The Security Numbers feature  
The 9316CW is equipped with a Security Numbers feature to keep selected numbers pri-  
vate when you dial. When you have entered a secure number using this option, your tele-  
phone does not display or store the digits that you dial after that secure number. Instead,  
You can secure up to five 12-digit numbers.  
For example, Joe enters 291-9000 as a secure number through the Set Options list. His  
Voice Mail number is 1234 and his password is 5678. To access his messages, Joe dials  
291-9000 1234 5678. Because the Voice Mail number and password follow the secure  
number, the display shows 291-9000 **** ****, and Joe’s password is not displayed on  
the screen or stored in the Redial List. For more information on the Redial List, refer to  
Using the Redial List on page 7.  
To enter a security number:  
1. Press the Set options key.  
2. Use ª to scroll to number 9 or press ‚· to go directly to the item.  
3. Press .  
4. Using the dial pad, enter the security number.  
5. Press ß to end.  
Repeat steps 3 and 4 for each secure number you want to enter.  
6. Press ®.  
To delete or change a security number:  
1. Press the Set options key.  
2. Use ª to scroll to number 9 or press ‚· to go directly to the item.  
3. Press .  
4. Press ß until you find the number you want to change or delete.  
5. Press to backspace and simply delete the secure number, or delete the  
secure number and use the dial pad to enter the changed number.  
6. Press ß.  
7. Press ®.  
 
23  
     
Display messages and lights  
The 9316CW has a back-lit three-line display that uses icons and messages to give you  
call information.  
The Callers List screen  
A sample Callers List screen is shown below.  
May also read:  
Private name  
Unknown name  
Call has been  
returned  
The number in the list  
May also read:  
Private number  
Unknown number  
01 L.E. Steele  
The area code 403 has  
been stripped off  
The call was answered  
555-1440 (403)  
AUG 13 12:45PM  
3X  
The caller called  
three times  
New call  
Long distance call  
Time and date of call  
Unanswered call  
Answered call  
Call Waiting Identification call  
Knowing when you have a Voice Mail message  
The 9316CW’s set indicator light lets you know that your Voice Mail system has a mes-  
sage for you. The set indicator light flashes slowly and the display shows Message Wait-  
ing after your Voice Mail has received a call. Contact your local telephone company to  
find out how you can subscribe to Message Waiting (Voice Mail) services.  
Clear Message Waiting  
There may be times when Message Waiting appears on the display when there are no  
more voice messages. You can turn the display message off using the Clear Message Wait-  
ing feature.  
To clear message waiting:  
1. Press the Set Options key.  
2. Use ª to scroll to number 6, or press ‚fl to go directly to the item.  
3. Press to clear message waiting.  
4. Press ®.  
Note: This only applies when you subscribe to Voice Mail services from your telephone  
company.  
 
24  
         
General display messages  
Message  
What it means  
If there is no dial tone, make sure the line cord and handset  
cord are attached securely.  
Check line cord  
The Directory remains empty until you add numbers and  
names to it.  
Directory empty  
Use SAVE to add  
The Directory has a 50 entry limit. If you want to add an item,  
delete an item you no longer use.  
Directory full  
No changes made  
An extension telephone is using the same line that you want  
to use. Wait until the message disappears before making  
your call.  
Extension in use  
The FeatureLight On key has been pressed and the code  
dialed out.To turn off the feature and the light, press the Fea-  
tureLight Off key and lift the handset or press either ©  
or .  
Feature ON  
The call is forwarded from another telephone.  
<Forwarded call  
Key is locked  
The memory key is factory-programmed and cannot be  
erased or reprogrammed. Program a different memory key.  
The caller is calling from outside your local area. Long dis-  
tance dialing is required to return the call.  
Your Voice Mail service has received a call for you. To sub-  
scribe to voice mail service contact your telephone company.  
Message Waiting  
The caller has requested that the telephone company not  
deliver the number or name.  
Private number or  
Private name  
This appears if you press µ before making any calls  
on your telephone or if power has been interrupted.  
Redial list  
is empty  
The ringer volume is turned off. To turn the ringer ON; with-  
out lifting the handset, press the right side of the volume bar.  
Ringer is OFF  
The name or number is unavailable from the telephone com-  
pany.  
Unknown name or  
Unknown number  
When you are not on the telephone and not in the Callers  
List, the display shows you how many callers have been  
added to the list since you last checked it.  
XX New Callers  
The telephone number is longer than the display.The display  
shows and 14 or 15 digits of the number depending on  
whether the phone is on or off hook.  
>…xxxxxxxxxxxxxxx  
…xxxxxxxxxxxxxxxx  
Indicates an incoming call.  
Indicates that the phone is off hook.  
Indicates an incoming Call Waiting call.  
 
25  
   
Callers List display messages  
Message  
What it means  
Your telephone does not record incoming calls until you sub-  
scribe to Calling Line Identification service. If you do sub-  
scribe, you have not received any calls in the list yet or you  
have deleted all numbers in the Callers List.  
Callers List  
is empty  
XX is the number of old calls automatically removed to make  
room for incoming new calls in the Callers List.The limit is 50  
calls.  
Bumped calls=XX  
<Forwarded  
The call is forwarded from another location.  
The caller has called from outside your local area. Long dis-  
tance dialing is required to return the call.  
The caller has requested that the telephone company not  
deliver the number or name.  
Private number or  
Private name  
The name or number is unavailable from the telephone  
company.  
Unknown name or  
Unknown number  
N means a new call.  
N
MAR 04 3:30pm 2x  
means the number is longer than the display.  
…xxxxxxxxxxxxxxx  
01√Unknown Name  
means you have returned the call from the Callers List.  
Indicates an unanswered call in the Callers List  
Indicates an answered call in the Callers List  
Indicates a Call Waiting call in the Callers List  
2x means this caller has called twice.  
The display shows the date and time of the last call from that  
caller.  
R Smith  
123-456-7890  
MAR 04 3:30pm 2x  
 
26  
     
Learning about the lights  
The 9316CW’s set indicator light also alerts you when another extension is on the line, the  
telephone rings, a call is on hold, a feature is on, or the ringer is off. There is a small red  
light beside © to show you the status of handsfree and mute.  
Set indicator light messages  
Feature  
Light  
Call is on hold  
Extension in use  
Feature ON  
Indicator light flashes quickly.  
Set indicator light is on.  
Set indicator light is on.  
Set indicator light flashes slowly.  
Set indicator light is off.  
Set indicator light flashes very quickly.  
Message Waiting  
Ringer is OFF  
Visual Ringing  
You must subscribe to Voice Mail services from your telephone company for this feature to work.  
Handsfree indicator light messages  
Feature  
Light  
Call is on Handsfree  
Microphone is muted  
Handsfree/Mute indicator light is on.  
Handsfree/Mute indicator light flashes quickly.  
Viewing multiple display and light messages  
When you are not using the telephone, several messages can be active at any time, such as  
date and time, X New Callers, Feature ON, Message Waiting, Ringer is OFF and Check  
line cord. When more than one of these messages is active, the display shows the most  
recent message and an arrow beside it (e.g., 1 New Caller ‚). You can view the other  
messages by pressing . Each time you press , the display shows the next  
active message and its associated light.  
 
27  
       
Troubleshooting  
The display is in an alternate language.  
You can change the display language using the Set Options key. See Changing the  
display language on page 10 for more information.  
The cursor does not move when saving in the Directory.  
The number or name is too long. Numbers can be no longer than 24 digits and names can  
be no longer than 16 characters.  
You cannot save a Directory number into a memory key.  
You cannot save Directory items into memory keys. Once you are in the Directory,  
ß can only add an item to the Directory.  
Callers are not identified on the display.  
Let the telephone ring at least twice before answering. If that does not work, you may not  
have Calling Line Identification service. To subscribe, contact your local telephone  
company.  
The Callers List is empty.  
Until you subscribe to Calling Line Identification service, your telephone does not record  
incoming calls.  
You cannot dial a number in the Callers List.  
The caller may have an unknown number. If there is a number, you may have to edit it  
before you can dial it.  
You cannot hear a caller or be heard.  
Make sure the handset cord is inserted securely into the jack and make sure the receiver  
volume is high enough.  
There is no information on the display and the ringer volume is low.  
Make sure the power adaptor is connected to a working electrical outlet.  
The power is out and the display is blank.  
9316CW still operates as a regular telephone during a power failure.You can dial using the  
dial pad and you can receive calls, but the other keys and the display do not operate until  
the power is restored.  
The display works but you can’t hear a dial tone.  
Your telephone lines may be wired differently from the telephone jack. To have a service  
person correct the wiring, contact your local telephone company.  
The telephone wobbles.  
Check that the handset cord is placed in the channel between the stand and the telephone.  
See the illustration on page 5.  
You cannot program a memory key.  
Some of the memory keys may be factory-programmed. These keys are locked and cannot  
be erased or reprogrammed.  
 
28  
     
Call Waiting Identification information is not being displayed.  
Make sure that the Call Waiting Identification information option is enabled, and that you  
have subscribed to a Call Waiting ID service.  
You are unable to call back from the Callers List.  
The Callers List will record the area code of any call, including local calls. You need to  
take the area code out when dialing numbers from the Callers List.  
How do you answer Call Waiting?  
To answer a Call Waiting call, press ˚.You may have to subscribe to a Call Waiting  
service to use this feature.  
You can view regular Caller ID information, so why can’t you see who is calling on  
Call Waiting?  
Ensure that the Call Waiting Identification option (option 10) is on, and that you have  
subscribed to a Call Waiting ID service from your telephone company. Also note that you  
will not recieve Call Waiting ID when an extension is in use.  
The actual name for this service may differ in your area. Please consult your local telephone company for  
information.  
 
29  
Index  
selecting 21  
A
Area codes 22  
C
Call Display  
see also Link  
Call Waiting Tone  
Callers List 6, 15  
deleting in 17  
Display language  
display messages 26  
editing 16  
finding items 15  
making a call 15  
Calling from  
memory keys 18  
Callers List 15  
Directory 13  
memory keys 18  
26, 28  
using 20  
Calls 6  
Call Waiting 8  
holding 6  
muting 7  
redial list 7  
Connecting  
Handsfree 7  
fax or modem 4  
handset cord 4  
line cord 4  
See Troubleshooting  
power adaptor 4  
Contrast key 2  
Cords  
see Connecting  
D
Date and time 10  
Deleting  
Language  
see Display language 10  
Left arrow key 2  
Letters  
area codes 22  
Directory items 14  
items in the callers list 17  
memory key 19  
Redial list 7  
entering 13  
Link  
Calling Line Identification 8  
key 3  
Live Dial Pad mode 21  
security numbers 23  
timer key 21  
 
Index  
Long distance 16  
M
Memory keys 17  
deleting 19  
editing 18  
labeling 18  
turning the ringer on/off 11  
making calls 18  
predialing from 18  
saving features 19  
saving from the display 17  
trouble shooting 28  
Mute 7  
N
Names  
entering 13  
O
Options list 3  
P
Pause 2  
inserting in a number 17  
R
Redial list 7  
making a call 7  
Release key 3  
Right arrow key 2  
Ring tone 11  
setting 11  
S
Save key 2  
Saving  
feature codes to memory keys 19  
ory key 16  
to memory keys 17  
Scroll key 2  
Security Numbers feature 23  
Set Options list 3  
T
Timer key 21  
adding 21  
deleting 21  
using 21  
Troubleshooting 28  
 
GENERAL INQ UIRIES  
If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas,  
contact your telephone company.  
© Aastra Telecom Inc., 2000  
P0857798 Issue 04 CC1894 Rev 01  
 

AEG Espresso Maker CG 6400 User Manual
Aiphone Stereo System JK 1SD User Manual
American Standard Hot Tub 2422L V User Manual
Asus Network Card K7M User Manual
Axor Plumbing Product 42035XX0 User Manual
Barco Computer Monitor MIVD 1218 User Manual
BC Speakers Portable Speaker DE 82 User Manual
BC Speakers Speaker 15 HPL 76W User Manual
Behringer Car Speaker B415DSP User Manual
Behringer Home Theater System MIC800 User Manual